Policies
Authenticity Guarantee
Every watch, verified
Authenticity is the foundation of everything Lexington Watches does. Every timepiece we offer is examined in-house by experienced specialists before it is listed or sold. We inspect the movement, case, dial, hands, crown, bracelet, and — where present — the box and papers, cross-referencing reference numbers and serials against manufacturer records.
Our guarantee
We guarantee that every watch sold is genuine and accurately described. If any piece purchased from us is ever determined to be counterfeit by the manufacturer or a recognised independent authority, we will refund your purchase in full. This guarantee is backed by our reputation and stands for as long as you own the watch.
Honest condition reporting
Pre-owned watches carry history. We describe condition candidly — noting service history, any aftermarket parts, and visible wear — so you know exactly what you are buying. Detailed photography accompanies each listing, and our team is always available to answer specific questions or provide additional images on request.
Independent verification welcome
We encourage buyers to have their watch independently appraised. If an authorised dealer or watchmaker raises a legitimate concern about authenticity, contact us at 168240@gmail.com and we will make it right.